Effective Date: January 1, 2026

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Tucker’s Tail LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website hosted on the Wix platform.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Website Platform (Wix)

Our website is hosted on Wix.com Ltd. Wix provides the online platform that allows us to offer and sell our products and services.

Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase, contact us, or subscribe to communications, we may collect:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely through third-party payment providers)

We do not store full credit card details.

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages viewed and interactions

• Date and time of visits

This data is used for analytics, site functionality, and security purposes.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you regarding purchases, updates, or customer service

• Improve website performance and user experience

• Comply with legal and regulatory obligations

• Prevent fraud and unauthorized activity

4. Payments

All direct payment gateways used by Tucker’s Tail LLC adhere to PCI-DSS standards as managed by the PCI Security Standards Council.

Payment information is encrypted and processed securely through third-party providers supported by Wix.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies provided by Wix and third-party services to:

• Enable core website functionality

• Analyze traffic and performance

• Remember user preferences

You may adjust your browser settings to refuse cookies; however, doing so may affect website functionality.

6. Third-Party Services

We may share your information with trusted third-party service providers solely to operate our business, including:

• Payment processors

• Shipping and fulfillment partners

• Website analytics providers

These third parties are authorized to use your information only as necessary to provide services to us.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Accessing the data we hold about you

• Requesting correction or deletion of your data

• Withdrawing consent for marketing communications

To exercise these rights, contact us using the information below.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting on the website.

Your continued use of the website constitutes acceptance of the revised Privacy Policy.

12. Contact Information

For questions about this Privacy Policy or how we handle your data, please contact:

Tucker’s Tail LLC
info@TuckersTail.com

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Thank you for trusting Tucker’s Tail LLC and supporting our mission to shine a light on canine epilepsy.