Return Policy
No merchandise may be returned without prior written authorization. Unauthorized returns will be refused. All approved returns must be received within fourteen (14) calendar days from the date of return approval. Returned items must be unused, unaltered, and in their original, unopened packaging, in resalable condition. Returns of obsolete, discontinued, special-order, or clearance items are strictly prohibited.
The customer is solely responsible for all return-related costs, including but not limited to shipping, handling, taxes, duties, and customs fees. Original shipping and handling charges are non-refundable under any circumstances. Approved returns will be subject to a mandatory ten percent (10%) restocking and processing fee, which will be deducted from the refund amount.
Refunds will be issued only for the purchase price of the returned merchandise, less applicable fees. No refunds will be issued for damaged, used, or improperly packaged items.
All claims for defective merchandise, shortages, or shipping discrepancies must be submitted in writing within two (2) business days of receipt. Failure to report such issues within this timeframe constitutes acceptance of the merchandise as delivered.
NOTE: All products sold on this website are handmade and produced using the sublimation printing process. Due to the handcrafted nature of these items and the inherent characteristics of sublimation, slight variations in color, placement, texture, and finish may occur from item to item. These variations are natural, expected, and contribute to the uniqueness of each product.
Product images are provided for reference only. Actual colors and appearance may vary due to monitor settings, lighting conditions, and the production process.
By placing an order on this website, you acknowledge and agree that such variations are not defects, do not constitute nonconformity, and do not qualify for return, exchange, refund, or cancellation, except where required by applicable law.
This disclaimer applies to all handmade and sublimated products sold through this website.
For return authorization or additional information, please contact us at the email address below in our footer. No exceptions will be made to this policy.